Case stories

It can be hard to imagine how some of these ADR schemes might work for you.

• What will actually happen?
• How long will it take?
• Do I have to phone them or will they phone me?
• What can I expect at the end of it all?

These case stories show how some of these schemes might work out in real life for people with common problems.
 
Equalities Mediation Service : Jean's story
 
Financial Ombudsman Service : Edwina’s story
 
Family Mediation : Sandra’s story
 
Tenancy deposit disputes : Ahmed’s story
 
Community mediation and Local Government Ombudsman : Maria’s story
 
June 2006